What is the USAA Phone Number?

The USAA phone number is 1 (800) 531-8722 (USAA) or 210-531-8722 (USAA). You can also contact them by sending a message through their website, through your mobile phone via #USAA (8722) Works with most carriers or by visiting one of their in-person locations.

Here is their contact information:

Phone: 1 (800) 531-8722

Website: https://www.usaa.com/

In-person locations: https://www.usaa.com/inet/wc/about_usaa_corporate_overview_locations

Looking for the USAA Insurance Phone number and contact information?

24/7 Roadside Assistance
Phone Number 800-531-8555

Insurance Claims
Fax Number 800-531-8669

USAA claims center website address: https://www.usaa.com/inet/wc/insurance-file-claims-auto-property

Need to send USAA a letter? Here is USAA’s mailing address.

USAA Main Mailing Address

9800 Fredericksburg Rd.
San Antonio, TX 78288

How can I speak to a representative / human at USAA?

There are three main ways to speak to a human at USAA and get help:

  • Phone: Call USAA at 1 (800) 531-8722. The best time to call is during business hours, which are Monday through Friday from 7:00 AM to 10:00 PM CST and Saturday from 8:00 AM to 5:00 PM CST.
  • Website: Visit the USAA website and click on the “Contact Us” tab. From there, you can choose to chat with a live representative, send a secure message, or schedule a callback.
  • In-person: Visit one of USAA’s in-person locations. You can find a list of locations on the USAA website.

Here are some tips on getting the best, helpful customer service experience when contacting USAA

When contacting USAA, kindly ask to communicate exclusively with a first-party agent. This preference must be honored without exception. USAA relies heavily on third party call centers for its system, probably in efforts to cut costs. Nevertheless, when contacting USAA let them know you want to speak with a first party agent and not a 3rd party agent to get the best possible customer service exprience.

What is the USAA phone number for account locked (USAA profile) recovery

If there are discrepancies in some of your identification details, leading to the temporary locking of your account.

To regain access to your account:

  • Dial 1-800-531-USAA (8722).
  • Request the unlocking of your account.
  • Confirm your identity by responding to a few questions.
  • Reset your password once temporary access to usaa.com is granted.

Does USAA have physical locations I can go to or visit?

Yes, USAA has a limited number of physical locations in the United States. These locations are primarily located in areas with a high concentration of USAA members, such as military bases and metropolitan areas. Here is a list of USAA’s physical locations:

  • Financial Center: 5601 Legacy Drive, Plano, TX 75024
  • Financial Center: 125 Prince George St, Annapolis, MD 21401 Phone: (410)-919-9197
  • Financial Center: 1 Norterra Drive Phoenix, AZ 85085
  • Home Office: 9800 Fredericksburg Road San Antonio, TX 78288
  • Federal Savings Bank & Financial Center: 10750 McDermott Freeway San Antonio, TX 78288
  • Service Center: 529 Main St, Highland Falls, NY 10928
  • Service Center: 520 Independence Parkway, Chesapeake, VA 23320
  • Service Center: 1855 Telstar Drive, Colorado Springs, CO 80920 Phone: (719)-244-9041

In addition to these physical locations, USAA also has a network of over 6,000 ATMs that members can use to access their accounts and make withdrawals.

Please note that USAA is primarily an online financial institution, and most of its services can be accessed through its website or mobile app. However, the physical locations can be helpful for members who need to speak with a representative in person or who need to use a safe deposit box.

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